3jlp Casino Privacy Policy

1.Who We Are and Scope of This Policy

3jlp Casino ("3jlp", "we", "us", "our") operates the online gaming platform accessible at https://3jlp.asia. As the personal information controller under Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), 3jlp is responsible for the personal data you provide when registering and using the 3jlp platform.

This Privacy Policy applies to all personal data collected through the 3jlp website, mobile-optimised platform, customer support channels, and any promotional communications sent by 3jlp. It does not apply to third-party websites or services linked from the 3jlp platform, which are governed by their own privacy policies.

By creating a 3jlp account or by continuing to use the 3jlp platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein.

2.Personal Data We Collect

3jlp collects personal data that is necessary for the operation of a licensed online gaming platform. The categories of personal data we collect include:

3.How We Collect Your Data

3jlp collects your personal data through the following methods:

• Direct registration: Information you provide when creating your 3jlp account, including your name, mobile number, date of birth, and preferred payment method.
• Identity verification: Documents you submit during the KYC process, such as a government-issued photo ID (UMID, passport, driver's licence, PhilSys ID) and proof of address.
• Platform usage: Data generated automatically as you use the 3jlp platform, including game sessions, betting activity, and login events.
• Payment processing: Transaction data shared with 3jlp by GCash, PayMaya, or your bank when you initiate a deposit or withdrawal.
• Support interactions: Information you share with 3jlp's customer support team through live chat, email, or any other communication channel.
• Cookies and analytics: Technical data collected via cookies and similar tracking technologies as described in Section 10.

4.Legal Basis for Processing

3jlp processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing necessary to fulfil our obligations under the 3jlp Terms & Conditions, including account management, game operation, and payment processing.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act (Republic Act No. 9160 as amended), and the Data Privacy Act itself.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your rights.
• Consent: Processing for marketing communications and optional personalisation features, where you have given explicit, freely-given consent that can be withdrawn at any time.

5.How We Use Your Personal Data

3jlp uses the personal data we collect for the following purposes:

• Creating and managing your 3jlp account, including identity verification and age confirmation (21+);
• Processing deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard;
• Operating game services, calculating outcomes, and maintaining accurate game histories;
• Administering bonuses, promotions, and loyalty programmes;
• Complying with PAGCOR reporting requirements and anti-money laundering obligations;
• Detecting and preventing fraud, cheating, collusion, and other prohibited conduct;
• Monitoring gameplay for responsible gaming indicators and enforcing self-exclusion requests;
• Communicating with you about your account, transactions, and support requests;
• Sending marketing communications, where you have consented to receive them;
• Improving the 3jlp platform through aggregated usage analytics.

6.Disclosure of Personal Data to Third Parties

3jlp does not sell your personal data to third parties. We share personal data only with the following categories of recipients, strictly for the purposes set out in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, as necessary to process your transactions;
• Game providers: Third-party game studios (such as Pragmatic Play, PG Soft, Jili) whose games operate within the 3jlp platform, for the purpose of game operation and fairness certification;
• Regulatory authorities: PAGCOR and the Anti-Money Laundering Council (AMLC) of the Philippines, as required by law;
• KYC service providers: Identity verification partners engaged to assist with PAGCOR-mandated know-your-customer requirements;
• IT infrastructure providers: Cloud hosting and security service providers bound by data processing agreements and confidentiality obligations;
• Professional advisers: Legal, audit, and compliance advisers, under professional secrecy obligations.

All third-party processors engaged by 3jlp are bound by data processing agreements that require them to protect your data and process it only on 3jlp's documented instructions.

7.International Data Transfers

Some of 3jlp's service providers operate from outside the Philippines. Where personal data is transferred internationally, 3jlp ensures that appropriate safeguards are in place as required by the Data Privacy Act, including data processing agreements incorporating the standard contractual clauses approved by the National Privacy Commission (NPC) of the Philippines. 3jlp will not transfer personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing these contractual safeguards.

8.Data Retention

3jlp retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods mandated by PAGCOR licensing conditions and Philippine anti-money laundering law:

• Account and identity records: retained for a minimum of five (5) years following account closure;
• Financial transaction records: retained for a minimum of five (5) years from the date of the transaction, as required by the AMLA;
• Game and session logs: retained for a minimum of three (3) years;
• Support communications: retained for two (2) years from the date of the interaction.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

9.Security of Your Personal Data

3jlp implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL 256-bit encryption for all data in transit, access controls limiting data access to authorised personnel on a need-to-know basis, regular security audits, and multi-factor authentication for internal system access.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 3jlp will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected individuals without undue delay, as required by the Data Privacy Act and NPC Circular No. 16-03.

10.Cookies and Tracking Technologies

3jlp uses cookies and similar technologies on its platform for the following purposes:

• Essential cookies: Required for the platform to function, including maintaining your login session and preserving your game state. These cannot be disabled without affecting core platform functionality.
• Analytics cookies: Used to understand how players interact with the 3jlp platform in aggregate, enabling us to identify performance issues and improve the user experience.
• Security cookies: Used to detect and prevent fraud, bot activity, and other security threats.

Non-essential cookies are only set with your consent. You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 3jlp platform.

11.Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 3jlp:

To exercise any of these rights, contact 3jlp's Data Protection Officer at [email protected]. 3jlp will respond to all verified data subject requests within thirty (30) calendar days.

12.Children and Minors

3jlp Casino's services are strictly restricted to individuals who are 21 years of age or older. 3jlp does not knowingly collect personal data from individuals under the age of 21. If 3jlp becomes aware that a minor has registered an account or provided personal data, the account will be immediately closed, all data securely deleted (subject to mandatory retention requirements), and any deposited funds returned. If you believe a minor has accessed the 3jlp platform, please contact our support team immediately.

13.Changes to This Privacy Policy

3jlp reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via the mobile number or email address on file at least seven (7) days before the updated policy takes effect. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of the 3jlp platform following the effective date of any update constitutes acceptance of the revised Privacy Policy.

14.How to Contact Us

For all privacy-related inquiries, data subject requests, or complaints, please contact 3jlp Casino's Data Protection Officer at: [email protected]

Please include "Privacy Request" in the subject line of your email, along with your registered mobile number and a brief description of your request. 3jlp will acknowledge receipt within three (3) business days and provide a full response within thirty (30) calendar days.

You also have the right to escalate unresolved privacy concerns to the National Privacy Commission of the Philippines (privacy.gov.ph), the independent regulatory body responsible for enforcing the Data Privacy Act.